Privacy Policy
This privacy policy explains how Avalanche Ice, Inc. (“Avalanche Ice,” “we,” “us”) collects, uses and protects the information you give us when you use avalancheice.com.
Avalanche Ice is committed to protecting your privacy. If we ask you for information that identifies you, it will only be used as described in this policy. We may update this policy from time to time by changing this page, so please check it occasionally.
Effective date: November 1, 2026
What We Collect
When you fill out a form on our website (for example, to request a callback, ask about leasing an ice machine or contact us), we collect the information you choose to give us, which may include:
- Your name and business name
- Phone number and email address
- Type of business and how much ice you need
- Anything you write in your message
Like most websites, we also collect basic, non-identifying information automatically, such as pages visited, browser type and general location, through cookies and analytics tools (see “How We Use Cookies” below).
How We Use Your Information
- To respond to your request, prepare a lease quote and schedule installation or service
- To keep internal records of our customers and inquiries
- To improve our website and services
- Occasionally, to let you know about lease specials or service information that may interest you. You can ask us to stop at any time.
Who We Share It With
We do not sell, rent or trade your personal information. We share it only as needed to serve you:
- With our affiliated company, B&G Refrigeration Co., Inc., which helps us respond to inquiries and install and service the ice machines we lease
- With service providers that run our website and email (such as our web host, email provider, Google Analytics and Google reCAPTCHA), only so they can provide those services to us
- When required by law, or to protect our rights, customers or business
Security
We use reasonable physical, electronic and managerial safeguards to protect the information we collect. No website or internet transmission is ever completely secure, but we work to protect your information and limit who can access it.
How We Use Cookies
A cookie is a small file placed on your device that helps a website work and lets us understand how visitors use it. We use cookies to:
- Measure website traffic with Google Analytics (for example, which pages are visited and for how long). We use this only for statistics to improve the site. You can learn more or opt out at tools.google.com/dlpage/gaoptout.
- Protect our forms from spam with Google reCAPTCHA, which is subject to Google’s Privacy Policy and Terms of Service.
- Remember basic settings so the site works properly.
A cookie does not give us access to your computer or to any information about you other than what you choose to share. You can set your browser to refuse cookies, but some parts of the site may not work as well.
Links to Other Websites
Our website links to other sites, such as HoshizakiIceMaker.com and Google. Once you leave our site, we are not responsible for how those sites handle your information, and this policy does not apply to them. Please review their privacy policies.
Your Choices
- You can ask us at any time to stop contacting you about specials or other marketing.
- You can ask what personal information we have about you, and ask us to correct or delete it, unless we need to keep it for an active lease, billing or legal reasons.
Our website is intended for businesses and is not directed to children under 13. We do not knowingly collect information from children.
Contact Us
Avalanche Ice, Inc.
3230 Kline Road
Jacksonville, FL 32246
Phone: (904) 620-9813
Email: contact@avalancheice.com